A new word in the car rental service - car sharing - appeared on the Russian market relatively recently. And in just a couple of years, car sharing has become popular and interesting for many city dwellers. But like any other service, short-term car rental has its pros and cons.
By the minutes
Car sharing is not just a car rental. This service allows the driver to take the car for the period and at the time, which is convenient for him, even for a couple of minutes. Karshernig is just a short-term lease, it is not profitable to take one for a long time, and there is often a limit on the number of kilometers. Car sharing has taken root well in large cities such as Moscow, St. Petersburg, Omsk, Sochi. This is not surprising, it is here that a large number of population and tourists are concentrated. For visitors, car sharing is generally a great option: inexpensive, fast rental and a minimum of documents. In cities with paid parking, karshernig is beneficial already because parking in municipal parking lots is included in the rental price.
And the most burning question: who pays for gasoline? Most often, a car-sharing company pays for gasoline. Each car has a fuel card according to which the calculation takes place. But you can refuel only at those gas stations that the application will show. There is one significant disadvantage here: if the necessary refueling is far away, and there is very little gasoline, you will have to refuel at the nearest gas station at your own expense. Sometimes companies return money, but only in the form of bonus points. Also, according to drivers, some gas stations do not provide gasoline in the selected category. For example, you need a regular A-95, but at a gas station only Ultra, which cannot be paid with a fuel card.
Conditions
In general, before you start using the car-sharing service, be sure to read the rules for the provision of services and the contract with each company. Now the following companies are represented on the Russian car-sharing market: YandexDrive, BelkaCar, Delimobil, YouDrive, AnyTime and others.
Anyone who is 18 years old and has a B category driver's license can start using the car-sharing service. You can register for the service in the mobile application. And after confirming the registration, you can immediately start using the service. What users of car-sharing applications themselves say about the convenience of the service:
“I liked that they register quickly, they require a passport, a driver's license and a selfie with a passport. But that's right, good protection against fraudsters. Andrey about the Delimobil service.
“As far as I am not friends with mobile applications, I managed to figure it out here. Not immediately, of course, but a couple of days was enough for me. And only after a thorough study of the issue began to take the car. Olga about the YandexDrive service
“Before taking a car-sharing machine, study the contract. Do not take the word of operators who talk about CASCO. In the event of an accident, if you are found guilty, you will have to pay. Igor about the Delimobil service.
All controversial issues and misunderstandings arise due to the carelessness of users when concluding an agreement. But such important points as an accident, damage, theft, non-compliance with the terms of the lease are spelled out in the agreement. And before you press the "confirm" button, you must carefully read all the points. Otherwise, there is such a misunderstanding on the part of the drivers:
“I took the car, but I couldn't really inspect the body, it was all dirty. As a result, they later charged me with money, allegedly for scratches that the next tenant saw. And you can't prove it in any way. And there is practically no feedback. Amir about the BelkaCar service.
“I don't quite understand what responsibility I bear if an accident happens through my fault. The operator bypasses this question by saying that all cars are insured. But as? How much? Practice shows that there is a certain limit for repairs. And everything that is on top will have to be laid out from your pocket. So for the time being I refrain from such a lease. Alexander about YandexDrive.
A responsibility
Let's see what responsibility the driver bears if he gets into an accident with a rented car. The operators of the car-sharing company are evasive in answering this question. Here you need to take into account at what rate you rent a car. If for the cheapest, insurance is not nominally included in the price. If you get into an accident and you are found guilty, you will have to pay the car sharing company a fixed amount for the damage caused - usually about thirty thousand rubles. In fact, the amount of compensation to the operator is based on the amount of damage to the vehicle. If the cost of repairs is more than one hundred thousand rubles, the driver may be required to pay full compensation for losses. Here is what drivers who have been in an accident with a rented car tell us:
“By calling the hotline, the operator says that there is insurance. It's true, but you still have to pay. They'll charge you thirty thousand. But if we take the most expensive rental rate, it seems like CASCO insurance is included in the price. Victor about Delimobil.
“On the technical support line, I was told that I would pay for any damage out of my own pocket. Okay, an accident, but if the car gets scratched, for example, in the parking lot, then I will be to blame too. Especially if I didn't see it right away and handed over the car with scratches. Nobody will understand. They will notify and write off the money. Oksana about YouDrive.
“We need to take the tariff in which CASCO is included in the price. In general, it makes no sense to save on such things. Yes, it turns out more expensive, but such a saving of nerves and money. Denis about AnyTime.
Representatives of cash-ring companies themselves evasively answer this question, and some honestly admit that if all cars were insured at the full CASCO rate, this would greatly affect the cost of per-minute rental in a big way. Such "business in Russian" has already become the reason for ships with drivers, which got into serious accidents on carsharing cars. If the car is recognized as unrecoverable, the driver will have to pay the company the entire amount of damage.
Little troubles
Drivers also refer to controversial issues as protecting the car from vandals and car thieves. Car-sharing cars are difficult to steal; they are equipped with a satellite tracking system and a GSM module. So the hijackers are not at all interested in them. But there are those who want to profit from the contents of the glove compartment or trunk. By the way, in some cities, the service cars did not take root at all precisely because of vandalism. Cars standing on the street robbed, removed wheels, brushes, mirrors and even a steering wheel from the passenger compartment. Therefore, customers do not really want to rent a car for a long time, so as not to be responsible for its safety at night, when it is in standby mode.
A sore point for drivers is fines. And here it is necessary to disappoint those who like to drive around the city and leave the car in the wrong places. The amount of the fine will be debited from your bank card, and if the car is taken away by a tow truck, the driver will have to pick up the car from the impound parking lot himself. Why? The drivers themselves tell about this:
“I didn’t notice how I stood under the sign“parking is prohibited”. And when he returned, the car was gone. The operator offered a service that they themselves will get the car out, but it will cost ten thousand. I had to go myself and pay six and spend a lot of time. Sergey about Delimobil.
“Rental cars are subject to all the same rules as for personal vehicles. Fines for speed and incorrect parking are levied on the person who used the car at the time of the offense. Representatives of the Moscow car sharing are commenting on the situation.