You bought a car, drove it to the garage, and there you noticed that your new car has some kind of defect. Returning a vehicle is not a very difficult thing, but you need to know how to do it correctly.
Instructions
Step 1
When buying a vehicle, every driver wants to get a reliable and high-quality car. But this is not always the case, and often you can find some kind of breakdown in the car, which the seller kept silent about. In this case, the car can be returned and refunded.
Step 2
If you bought the car in the showroom, then you have the right to return it, based on the law on consumer rights. Moreover, every car dealership must immediately stipulate a warranty period for its products. In the agreement between the dealer and the seller, it is stipulated for a period of up to 5 years. There is also a government-provided warranty that lasts for about two years.
Step 3
For two years you can legally repair your car for free, or you can even change it to a new one. This can only happen if it has been under repair for more than 31 days during the year, but such an exchange happens quite rarely and most often after long legal proceedings.
Step 4
If you find a significant defect in your car, you can immediately write a claim to the seller and demand money back. But remember, a refund can be made if less than 14 days have passed since the sale, or if the salon could not fix the problem in two weeks.
Step 5
Try to express all your dissatisfaction in writing. This can be useful to you if the salon management does not want to meet you halfway. Describe absolutely everything that you identified after buying a car, write your wishes and send them by registered mail to the seller. You don't need to do anything else but wait for a response. By law, the seller must carry out diagnostics and carry out repairs. If there is no answer, go to court.
Step 6
If you bought a car not in the showroom, but from your hands, then the situation changes a little. The seller will deny the defect and try to put the blame on you. In this case, you can go to court and demand the fulfillment of the sales contract.
