Finally, your long-awaited dream has come true - you have purchased a brand new car. But here's the bad luck, you soon discover that there are flaws in the car that prevent you from operating it, and just spoil your mood. What to do in such a situation?
Instructions
Step 1
Remember that if defects are found in a new, just purchased car, you have every right to refuse to fulfill the contract of sale and demand the return of the entire amount paid for the car within fifteen days from the moment it was handed over to you by the car dealership. In case of refusal, feel free to refer to the law "On Protection of Consumer Rights" and the amendments made to it in December 2007.
Step 2
Also, if defects are found, you can demand that your car be replaced with a car of the same make and model. In addition, you can demand that your car be replaced with a car of a different make and model with the recalculation of the purchase price. Remember that it is necessary to carry out all of the above manipulations within two weeks from the date of purchase. If more than fifteen days have passed, then the car can be returned only if the defect is significant and fixed by the relevant act or an examination has been carried out and there is an official conclusion on it.
Step 3
If your four-wheeled friend starts to break down too often after the purchase, file a claim at the car dealership where you bought it and issue a refund. Remember that even though the fifteen-day period has expired, you can still return the car and get your money back, subject to certain conditions. The entire amount paid by you for the car can be safely claimed back if the warranty repair of your car took more than 45 days or during each warranty year the car was repaired in aggregate for more than 30 days.
Step 4
You should be aware that the car dealership has no right to demand any compensation from you for the fact that the car was in operation and has a used condition. If you cannot agree with a car dealership, and the case goes to court, it will be possible to demand not only a refund for the car, but also a penalty of 1% of the price for each day of delay from the date of the claim. Remember that a solid knowledge of the laws and your rights is the key to saving you money and courteous treatment from car dealership managers.
